Brykerwood Veterinary Clinic
In Business Since 1980
Serving your Local Area.
(512) 454-3833
Payment Methods
DISCOVER, MASTER CARD, VISA
General Animal Practice - Greg Biehle, DVM
Products and Services
Small Animals Exotics,Emergency Welcome,Drop Offs Welcome
About Brykerwood Veterinary Clinic
VETERINARY SERVICES
Reviews
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Completely Satisfied
Posted by akpollie on 9/10/2009
I had lost my dog and while looking for him at TLAC had rescued a kitty that was being dropped off. I happened upon Brykerwood only because my my regular vet was closed. It seems as if they have taken the criticism of the front desk staff to heart, because they were wonderful when I came in. And the doctor, Allison (I think) was absolutely fantastic. She was compassionate and competent. They also gave me a discount because I had rescued the cat from TLAC. The kitty tested positive for feline leukemia, so right now they are trying to find a place where he can go. Coincidentally, I found my dog when I went back to TLAC, and he had been hitt by a car. I took him straight to Brykerwood, where the doctor looked at him and took x-rays. Again she was super kind and compassionate, and knowledgeable. When the x-ray showed he had a broken vertebrate, she got on the phone right away with the emergency specialty clinic for him to be transferred there. They loaded him up on a doggy stretcher and put him in my car. It was a terrifying experience for me to have to put my faith in a place I had never been to, and they put me at ease. They are compassionate, friendly, competent-- I cannot praise this place more highly.
H it or miss and sadly too many misses
Posted by docjay on 8/28/2009
I've been at Brykerwood for several years, and whereas I have often been satisfied with the clinic, I've had too many occasions where I have been upset with their service staff. In the past some staff have spoken to me with contempt, been sarcastic, rude, or acted cute. What makes matters worse is that when I've tried to talk to Brykerwood about this (twice) they have either ignored me, or worst still, treated me with the same contempt that their staff has directed towards me. The fact is, all I ever wanted was to be heard and offered a simple apology and Brykerwood refused. So I'll be moving onto a new vet and I hope that Brykerwood reads this and realizes that it is important to treat customers (especially long term customers) with respect.
Best Vet in Town
Posted by patmonroe3 on 5/26/2008
Dr. Beihle and his staff, who include other veterinarians, have taken care of many, many pets in west Austin and beyond. He has shown exceptional service to many of his loyal clients. He has taken care of my dogs and cats for years and I have ben completely happy. So have many others. Pat Monroe
A great vet all around!
Posted by puglrrc2004 on 4/28/2008
I have two labs that I take to Brykerwood. We have only lived in Austin 10 months, but since coming to Texas, our dogs have developed allergy issues. We have been to the office for fleas, shots, kennel cough, a spay, shoulder injury, and on and on. I feel like I am in there weekly, and not once does the staff or docs make us feel uncomfortable or a nuisance. They have been helpful in a long process of deteriming what causes the allergies and patient with our numerous questions. The phone service is fine. Sometimes the approach of the front desk staff can be short, but we have all been busy in our work days...they are busy all of the time. The building is old, not dirty. People are cleaning all of the time. Overall, this clinic is great and has made our transition to Austin much better as far as the dogs are concerned.
great vet
Posted by sayrah on 4/7/2008
my family has been using Brykerwood vet since i was a child and they have always been extremely kind and accomodating. when my golden retreiver was found to have cancer they were very kind to him and me. when my parents cat lived there for 3 months after nearly dying from a coyote attack they were extremely accomodating. they have been there for us through 7 cats and 2 dogs over a period of 30 years. the vet office can be a bit "furry" at times - it is a vet after all! but i always see their techs sweeping and cleaning when i am there. their desk staff has always been kind but they are always busy (they are popular remember?) and that's ok because in any doctor office human or animal i expect a wait! Brykerwood will do anything for you and your pet bottom line.
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